Bresnan Cable

So we've experienced a few cable outages over the past couple of weeks and after some convincing, Rob called them and they scheduled a tech to come out on Friday between 1 and 3. No biggie, someone would be here, right? Wrong...

I get up and Rob, who is now fighting the same bug that hit me a few days ago, reminds me that Bresnan is supposed to be here between one and three today and he was going to go lay back down and get more sleep. I don't blame him there! So as a courtesy, I turned the ringers off. I opened the front door so any reasonable person would KNOW that someone is home, and went about my business, checking the phone every few minutes to make sure I didn't miss a call in the process.

I watched the Bresnan truck pull into the cul-de-sac, and figured he'd be right up to the door, right?? Come on now... isn't that what MOST people would do?? Wrong. So I watch him back out, and think, eh, he probably forgot something, whatever, he'll be right back. HA!

I happened to glance at the phone and saw a strange number on it, so I called them back. No Answer. Then there was another call from "communications" and I turned the phone on, only to find a voicemail. The tech had called and because I didn't answer the phone, assumed I wasn't home.... HELLO??!! There's a 3 year old that's been running up to the screen door left and right, who in their RIGHT MIND wouldn't think someone was home??!!

So I'm supposed to call and reschedule... I'm sitting here going, why in the hell should I put myself back on YOUR schedule when your tech has spent the past hour and 15 minutes parked just up the street, probably kicked back in his work truck eating chips and drinking soda as he picks his nose until his next appointment. Please.